Frequently Asked Questions

Why should you choose our practice?

As a smaller practice we have the opportunity to get to know you on a more personal level. We are also able to offer more flexible scheduling opportunities such as some Saturday hours.

Where is your office located?

Our office is located in the Bronze Plaza Building at 2554 Lewisville-Clemmons Road in Clemmons, NC. We are on Lewisville-Clemmons Road close to Chick-fil-A and Wells Fargo.  We are located in Suite 207.  Take the elevator to the second floor and turn left coming out of the elevator.  We are in the last office on the left side of the hall.  We have a sign that reads Behavioral Health outside of our office.

What is your availability for appointments?

We are currently accepting new patients and offer flexible scheduling for follow up appointments.

Do you accept insurance?

We currently accept Carolina Behavioral Health Alliance and Blue Cross and Blue Shield. We are NOT in network with Blue local, Blue Home, Blue High Performance, or Blue Value.

If we do not accept your insurance, it may be possible to get reimbursement for our services as an out-of-network provider. We would recommend contacting your insurance company to determine if this is a possibility, and if so, what steps need to be taken for you to receive reimbursement. Some plans may require a referral from your PCP or ask you to obtain something called a pre-authorization. Your insurance company can also give you an idea of how much they will likely reimburse you for our services, if you have to have a specific diagnosis to receive reimbursement, if there is a cap to how many visits they will allow, and how much money you can spend on out-of-pocket expenses in a year.

What are the benefits to seeing an out-of-network physician?

When you are seen by an out-of-network physician appointment length, frequency, and number of appointments are more flexible. Also, if you do not seek reimbursement your chart is confidential and information will not be released to your insurance company without your permission.

What are your out-of-network rates?

If you are interested in being seen out of network, please contact our office to discuss our rates.

What payment methods do you accept?

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Personal Check
  • Cash

How do I schedule an appointment?

Click on the link for “Request a Consultation” in the top right corner of this page. From there, fill out the form and we will be in touch to discuss scheduling an appointment if we feel we can meet your needs.